Privacy Policy Statement

Learn more about how Tirelavonex protects your data, complies with South African regulations, and upholds your privacy as a visitor or client.

Information We Collect

We gather various types of information to operate and improve our services responsibly.

• Contact details you submit, such as your name, phone number, email, and business address through our forms.
• Technical information about your use of our site: browser, device type, usage logs, referral source, and general analytics.
• Correspondence and communications you send, including queries or client discussions, for service delivery and record keeping.
• Cookies or similar web technologies for secure experience and to analyze performance. Details are in our Cookie Policy.

How We Use Your Data

Collected data helps optimize your experience, provide requested services, and maintain site safety.

• Answer queries or fulfill requests (e.g., to provide an SEO audit or consultation feedback).
• Customise website experience and content to make our services more relevant to you.
• Maintain security, integrity of systems, detect abuse, and protect both users and our business.
• Legal or compliance purposes, meeting regulatory and ethical obligations under South African law.

Legal Basis for Processing

We only process personal data when there is a valid legal basis under South African regulations.

Typically, information is processed with your consent, in fulfilling contractual obligations, or when required by law. More details are in our data policies and agreements.

Information Sharing

We do not sell your personal data. Data sharing occurs only as needed to provide services or by legal obligation.

• To service providers working on our behalf who process data in line with this policy and South African regulations.
• When required by law, regulation, or to protect safety, rights, or property, we may share information as necessary.
• In business transfers, such as mergers, your data continues under the same privacy safeguards.

Data Security

We employ physical, digital, and procedural safeguards to keep personal data secure and confidential. Regular reviews ensure our systems are up-to-date with best practices for cyber security and privacy risk mitigation. However, no online system can be completely immune from threats.

Your Rights

You retain rights under relevant South African law regarding your personal information.

• Request a copy of your data collected via this website for review.
• Ask for corrections or updates to information we store about you.
• Request deletion of your personal data, subject to lawful retention limits.
• Withdraw consent for non-essential processing activities, where applicable.

Cookies

Our website uses cookies for security and analytics. For details and choices, see our Cookie Policy page.

Cookie Policy Cookie Policy

Contact Us

Contact us with any privacy questions, requests, or feedback about this policy or your information rights.

Policy Updates & Changes

We may adjust this privacy policy over time. Substantial changes will be signposted on this page or by direct notice.